As a Laboratory Administrator for our Construction Testing Services (CTS) department, you will manage correspondence with customers, scheduling, data review, computer input, and billing. This essential role is at the intersection of project related information and project related personnel, which requires a detail-oriented professional with strong organizational, communication, and interpersonal skills. Frequent specialized data analysis required.

Responsibilities

• Manage laboratory billing, supply requests, and client pickups.
• Manage laboratory schedules, ensuring timely completion of tests and efficient utilization of equipment for the best branch resource optimization.
• Analyze incoming samples for compliance and notify Branch Management of potential test issues or concerns. Utilize this opportunity to outline recommended action plans to clients for next steps.
• Inspect and analyze received samples followed by initiating data login process and corresponding testing paperwork.
• Produce specialized test reports to distribute and present analyzed test results to the clients.
• Oversee and facilitate equipment repairs and conduct calibrations.
• Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices.

• Write and maintain Standard Operating Procedures (SOP’s) and ensure standards are up to date in conjunction with management.
• Assist management in the development of new tests.
• Perform occasional testing using specialized equipment designed to collect data from the various construction materials.

Skills

• Excellent verbal and written communication
• Organization
• Judgment and decision making
• Scheduling
• Ability to develop and implement creative/innovative solutions to a wide range of problems
• Active listening
• Time management
• Service orientation

Physical Demands:

• Frequent:
  • Sedentary work
  • Reading, typing and computer input
  • Standing, walking, bending, reaching, pulling and pushing
  • Dusty environment

• Rarely:
  • Driving
  • Climbing Ladders and Stairs
  • Lifting up to 50 lbs.
  • Use of Chemicals

Position Type and Expected Hours of Work:

This is a full-time 40-hour position. Days and hours of work are Monday through Friday 8:00 AM to 4:30 PM. Hours may periodically include nights and weekends and overtime may be requested as determined by the needs of the department.

Education and Experience:

• A minimum of 4 years of related experience, OR Associate’s Degree in related field and two (2) years’ experience.
• Demonstrated skill in cultivating and managing client and internal relationships to foster a positive working environment, to develop strong teamwork, and to resolve issues and problems in a positive manner.
• Demonstrated leadership ability both within the company and in external business relationships.
• Demonstrated ability to anticipate, recognize, and manage risk/liability.
• Demonstrated ability to work independently and follow through on assignments.

Compensation & Benefits

• Health Care - United HealthCare, Delta Dental and Vision Service Plan
• Paid holidays & Paid Time off (PTO)
• Vehicle Allowance or Mileage will be discussed and confirmed once onboarding is complete.
• Company Provided Laptop and Cell Phone Reimbursement
• Employer-paid Employee Stock Ownership Program (ESOP)
• Employer-paid Life and AD&D insurance; access to short and long-term disability insurance.
• Tuition reimbursement and more!

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

Our Culture

At RISE, our customers come from all walks of life - and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity. From day one and throughout your career with us, you’ll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority. We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

The RISE Group, Inc. is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

The RISE Group, Inc. is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.